Position Opening: Digital Communications Manager


Title: Digital Communications Manager

Salary Range: Salary based on experience and prior work history

Job Status: Exempt

FTE Status: Full time

Location: Remote Office, within 45 minute drive from major airport

Applications Due: Sept 15, 2017, 5 PM EST

ELP is committed to the principles of equal opportunity. ELP’s organizational policies, practices, programs, activities and decisions regarding employment, hiring, assignment, promotion, compensation, volunteerism, internships and other terms and conditions of employment or voluntary service shall not be based on a person’s race, color, sex, age, religion, national origin, mental or physical disability, ancestry, military discharge status, sexual orientation, gender identity or expression, marital status, source of income, parental status, housing status, or other protected status, in accordance with applicable law.

ELP is a fast-paced and entrepreneurial non-profit working to create a robust national network of environmental and social change leaders. We support visionary, action-oriented, and diverse leadership for a just and sustainable future. ELP aims to catalyze change by providing emerging leaders with the support and guidance they need to launch new endeavors, achieve new successes, and rise to new leadership positions.  For more, visit www.elpnet.org.

The Digital Communications Manager will be an essential role to support the communications of the Doris Duke Conservation Scholars Program Alumni (DDCSP-alumni) network, working to facilitate capacity building and online community engagement among Doris Duke Conservation Scholar alumni and to raise the profile of Doris Duke Conservation Fellows (DDCF) in the field of conservation careers.

The Digital Communications Manager will oversee and coordinate updating and dissemination of all DDCSF-alumni web and social media content, including content from ELP’s various initiatives and projects. In conjunction with the Program Manager and the Doris Duke Conservation Fellows, you will  develop and manage DDCSP alumni network’s digital content and social media strategy and programming, and support online learning and career development of DDCS alumni fellows.

An ideal candidate has a passion for digital communications with strong digital storytelling skills, a driven nature to proactively reach out to others and seek out subject matter experts, experience creating and facilitating both in person and online training materials, as well as have a strong aptitude for technology.

Experience coordinating across teams and managing consultants/guest speakers is essential. The position will report to the Program Manager, Doris Duke Conservation Fellows and is based remotely.

You’ll be expected to bring new ideas, strategies, revise your work on short timelines and bring an attitude of continuous improvement and a culture of innovation.  You’ll be expected to manage your own balanced work week based on the demands of the job. While this job will take place in a virtual office it does require the ability to travel to multi-day trainings throughout the year.


Online content development (40%):

Work collaboratively with the Program Manager and subject matter experts, to develop online content and webinar series that aligns to DD curriculum framework.

Manage online offerings, including identification and scheduling of webinar speakers, conducting outreach to build awareness and interest in webinars, managing IT, and provide opportunities (e.g., a survey) to share feedback on webinar series.

Design framework and support development of fellow populated wiki, blogs and podcasts

Coach and mentor fellows in developing effective content for personal branding and professional development.

Maintain and manage digital library of fellow curated content.

Website, Social Media Management and Digital Outreach (20%)

In partnership with the Technology Consultant, manage the design, content, and layout for all DDCF-alumni website (to include: individual DDCSP Alumni profile pages (alumni database), a job board, digital library, archived discussions) and social media.

Manage the day-to-day operations of DDCF’s primary website, as well as contribute to ELP’s other specialized websites and social media.

Provide direct, daily, hands-on content management for all digital channels

Collaborate with volunteer community manager to grow and cultivate DDCF-alumni online community in Slack

Develop social media and digital strategy and materials, including toolkits and graphics, to promote DDCF’s news and events on Twitter and other social media outlets.

Establish and manage appropriate DDCSP alumni network social media, including drafting and scheduling tweets and posts about DDCSP alumni network content and events, monitoring and measuring account activity.

Evaluate existing websites and social media channels, create plan for improvements and implement changes in collaboration with the Technology Team and others, as needed.

Coordinate with ELP staff to promote ELP content on social media channels, including Twitter, Facebook, Instagram, LinkedIn, Snapchat and monitors the effectiveness of outreach.

Other duties as assigned.

E-newsletter Dissemination (15%)

Produce and disseminate quarterly DDCSP alumni network/ ELP e-newsletter and other external electronic communications in coordination with DDCSP alumni network, RAY and ELP fellows.

Track and report e-newsletter metrics and coordinates with ELP staff and fellows to continually improve newsletters.

Online Alumni Engagement and Career Development (15%):

Maintain a job board on the DDCSP Alumni website.

Facilitate informal networking connections and job placements between DDCSP Alumni and ELP Senior Fellows and the broader conservation and environmental community.

Support other career development efforts using online trainings, webinars and blogs on topics such as writing an effective resume, creating and maintaining LinkedIn profiles, developing interview skills through strengths-based inventories, and learning to share their personal/professional narrative.

Create and implement alumni engagement strategy for DDCF alumni fellows including tracking of alumni progress and alumni engagement events.

Develop and train sub-group of online alumni community managers for Slack channels.

Other Duties as assigned (10%)


  • Ideal candidates will have experience in a majority of the following:
  • Minimum of 5-7 years of relevant experience
  • Proven track record of developing content and social media that builds audience engagement  
  • Experience using online convening tools to build online communities, facilitate webinars/trainings preferred.
  • Strong computer skills with proficiency in cloud-based collaborative software: Microsoft Office products, Google Docs, Dropbox, Email Marketing, Social Media etc.
  • Networking and establishing relationships in person, by phone, and by email.
  • Working cooperatively with wide a range of personalities, including staff, Fellows and volunteers.
  • Proven ability to manage multiple projects with overlapping deadlines  
  • Deep interest in environmental leadership, working with recent graduates, and ELP’s mission  
  • Ability and discipline to work remotely is required
  • Be willing to travel domestically up to 25% of the time  

Ideal candidates will demonstrate evidence of the following characteristics:

  • Energetic, innovative, creative self-starter with attention to detail.
  • Dedication to continuous improvement and a culture of learning.
  • Requires an understanding of, and a commitment to advancing the mission, core values, and learning organization principles of ELP.
  • Ability to connect with other people’s passions.
  • An understanding of their strengths and the strengths of those around them.
  • Strong interpersonal skills: courtesy, tact, patience and team orientation; team player with a sense of humor and a life outside of work.
  • Outgoing, gregarious, articulate; comfortable meeting new people regularly, remembering names and faces preferred.
  • Sense of humor required - no really it is.


No phone calls please.  Please include “Digital Communications Manager” and your name in the subject line. Applications will be considered on a rolling basis, with strong candidates given attention as they apply.  Applications will be accepted no later than Friday September 15, 2017.

To apply please send the following to [email protected]:

  • Cover letter
  • Resume
  • Two digital media portfolio items  (Blog post, webinar, video, infographic, e-newsletter, etc)